Order Processing

Once an order has been accepted and sent for fulfilment, we are unable to make changes or cancellations.

Shipping Rates (effective 1st September)

US Domestic Shipping

Weight	Regular (2–4 days)	Express (1–3 days)
Up to 0.5 lbs	$5.29	$9.99
0.51–0.75 lbs	$6.19	$11.99
0.76–1 lb	$7.49	$12.49
1.01–2 lbs	$9.99	$17.99
2.01–3 lbs	$12.49	$21.99
Every additional lb	+$1.99	+$4.49

⚠️ Please note: Shipping to Alaska and Hawaii is currently unavailable.

International Shipping

International orders are delivered via FedEx, typically within 3–5 business days depending on destination. All international shipments are sent under Delivery Duties Unpaid (DDU) terms — customers are responsible for any customs duties or import fees upon delivery. Please be aware that customs-clearing processes may cause additional delays.

Weight	Zone 1 – Canada	Zone 2 – Europe	Zone 3 – Other
Up to 1 lb	$19.00	$20.00	$25.00
1.01–2 lbs	$20.00	$21.00	$27.00
2.01–3 lbs	$22.00	$24.00	$32.00
3.01–4 lbs	$24.00	$27.00	$37.00
Every additional lb	+$5.50	+$6.00	+$8.00

Zone 2 (Europe): Belgium, Denmark, Finland, France, Iceland, Italy, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Portugal, Sweden, United Kingdom

Zone 3 (Other): Australia, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Hungary, Indonesia, Latvia, Lithuania, Macau, New Zealand, Philippines, Poland, Romania, Slovakia, Slovenia, South Korea, Thailand, Vietnam

Returns & Refunds

As our products are health and wellness supplements, we are unable to accept returns for change of mind. If your order arrives damaged, incorrect, or defective, please contact us within 14 days of delivery at osiris.businessstore@gmail.com with your order number and photos of the issue, and we will make it right.